Product Leader Academy

Privacy Policy

Last Updated: April 16, 2025

1. Introduction

Welcome to Product Leader Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, participate in our community, access our curriculum, or use any of our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (such as name, email address, phone number)
  • Account credentials (such as username and password)
  • Billing and payment information (such as credit card details, billing address)
  • Professional information (such as job title, company, years of experience)
  • Educational background
  • Profile information and preferences
  • Content you submit (such as portfolio projects, assignments, forum posts)

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

  • Device information (such as IP address, browser type, operating system)
  • Usage patterns (such as pages visited, time spent on pages, links clicked)
  • Learning progress and course completion data
  • Community participation and engagement metrics

3. How We Collect Information

We collect information through:

  • Direct interactions when you create an account, enroll in courses, or communicate with us
  • Automated technologies such as cookies, web beacons, and similar tracking technologies
  • Third-party sources, such as payment processors and authentication services

4. How We Use Your Information

We use your information for the following purposes:

  • Providing and managing our services, including processing payments and delivering content
  • Personalizing your learning experience and recommending relevant content
  • Facilitating community interactions and group coaching sessions
  • Communicating with you about your account, updates, and promotional offers
  • Sending text message notifications and updates (with your consent)
  • Analyzing usage patterns to improve our services
  • Ensuring security and preventing fraud
  • Complying with legal obligations

5. Payment Processing

We use Stripe as our payment processor for subscription payments and one-time purchases. When you make a payment, your payment information is collected and processed directly by Stripe. We do not store your full credit card details on our servers. For information about how Stripe processes your data, please refer to Stripe's Privacy Policy.

We also offer payment plans through third-party loan providers. If you choose to use a payment plan, you will be redirected to the loan provider's platform, and their privacy policy will apply to the information you provide them.

6. Subscription Model and Content Access

We offer both monthly subscription plans with dripped content and full-access payment options. We collect and process your payment information to manage your subscription, process renewals, and provide access to appropriate content based on your subscription level.

7. Mobile Application

Our mobile application collects information as described in this Privacy Policy. Additionally, with your permission, the app may access certain features on your mobile device such as your camera, photo library, and notifications to enhance your experience.

8. Community Features

Our platform includes community features where you can interact with other users. Any information you share in community spaces, forums, or group coaching sessions may be visible to other participants. Please exercise caution when sharing personal information in these contexts.

9. Text Message Communications

With your consent, we may send you text messages with updates, reminders, and promotional information. You can opt out of receiving text messages at any time by replying "STOP" to any of our messages or by contacting us directly.

10. Sharing Your Information

We may share your information with:

  • Service providers who perform services on our behalf (such as payment processors, hosting providers, and email service providers)
  • Professional advisors (such as lawyers, accountants, and insurers)
  • Authorities when required by law or to protect our rights
  • Business partners with your consent
  • Other users, when you participate in community features (limited to information you choose to share)

11. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing consent for processing your data
  • Opting out of marketing communications
  • Requesting a copy of your personal data
  • Lodging a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

13. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

14. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information.

15. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@productleaderacademy.com
Address: South Andrews Ave. Suite 504, Fort Lauderdale, Florida 33301